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Hopefully if you are still having this issue or it crops up in the future, you will have the chance to apply this fix and not struggle with MS’s lack of meaningful error messages ? thank you.The essence of the work lies in creating a graphic object and assigning a macro or hyperlink to it. The error described is not the exact same message (similar…) but the real key is that this page was also linked from another MS KB that expanded on the reasons the “Fix It” was issued (here:, section “Hyperlinks from Office to Internet Explorer or to another Web browser”) and confirms your suspicion that the call to open the URL was not making it to the browser at all. also, this was not limited to MS WORD and EXCEL, but extended to Outlook and possibly to the entire Office suite (but this was not tested) like you describe, the problem URL linked to a protected page that requires a user logon, while hyperlinks to Google or other public pages opened fine. While searching i found very few fixes for it and the few that i found were ineffective. Hello! after struggling with this EXACT symptom of opening links in MS Office, thought i would share HOW IT WAS FIXED.
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The real problem was that Word and Excel provided less than meaningful error messages – if they had just forwarded the request to access the URL to a browser, we would have seen the meaningful error message from the website and worked out what was happening immediately. When I turned off the security to test it, the links in Word and Excel worked as expected.
CANNOT OPEN HYPERLINKS IN EXCEL 2016 CODE
The wp_die function I was calling returned a 404 HTTP code to the browser when it output the error message – which is all that Word or Excel could get from the site – thus they believed (correctly) that the URLs were (currently) invalid. I had set up a basic layer of security prior to site launch by including a conditional in the header template of the WordPress site which checked to see if the user was logged in to WordPress as an editor or administrator, and if not – display an error message explaining the site was coming soon. On closer inspection I found that web pages on the site I was developing were indeed returning 404 errors. If there is an error returned from the website for that URL, Word or Excel will refuse to load it. This proved to be a major clue to the problem – it seemed related to the website I was building rather than a problem in Word or anything else.Īfter a bit of Googling I found a technote that explained that the Office programs will attempt to access the link first before forwarding the URL to your browser to load the web page. I had them create some test links to other website and found that these worked without a problem. Strangely enough, I got exactly the same error – which was very perplexing considering that the link itself was completely valid and worked in my browser. I had them send me the spreadsheet and Word document – I don’t use Microsoft Office, but I do have the readers installed. They also tried doing it in Microsoft Word, but received a similar error.
CANNOT OPEN HYPERLINKS IN EXCEL 2016 DOWNLOAD
Cannot download the information you requested”. Whenever they clicked on a link in their spreadsheet, they received an error “Unable to open. They were creating content for their new website that I was in the process of building and wanted to include bookmarks to content they had already created on the site.
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A client called me asking for help with a problem on one of their Microsoft Excel spreadsheets.